Availability

We provide support from Monday till Friday from 10 AM till 5PM CET (UTC+1 or UTC+2 during Summer). There is no support available on weekends and holidays.

Reply Time

Depending on the complexity of your support issue it's usually between a few minutes and 48 hours. When we expect longer delays we will notify you.

What we support

Support is available only for the PRO versions of our software & only to users having an active subscription (no exceptions*! If your subscription has expired, then we won't provide any support). Support is also available for users of our services. As a general rule of thumb - the more details you provide about your issues, the higher your chances of getting support are. Whenever possible add screenshots & give us a link to a page where we can observe the issue.

^{* Except for the FREE LoginSecure Framework which is mandatory for our PRO extensions.}

Full Support Policy

Do you have any marketing services for my website?

Most definitely. LoginSecure has experience in all types of online marketing, including pay-per-click advertising, link building (link building), banner ads, email outreach, and guerrilla marketing. We also have experience and strategic partners in the world of offline advertising.

KB Article: https://loginsecure.eu/helpdesk/knowledgebase/view-article/19-do-you-have-any-marketing-services-for-my-website