Availability

We provide support from Monday till Friday from 10 AM till 5PM CET (UTC+1 or UTC+2 during Summer). There is no support available on weekends and holidays.

Reply Time

Depending on the complexity of your support issue it's usually between a few minutes and 48 hours. When we expect longer delays we will notify you.

What we support

Support is available only for the PRO versions of our software & only to users having an active subscription (no exceptions*! If your subscription has expired, then we won't provide any support). Support is also available for users of our services. As a general rule of thumb - the more details you provide about your issues, the higher your chances of getting support are. Whenever possible add screenshots & give us a link to a page where we can observe the issue.

^{* Except for the FREE LoginSecure Framework which is mandatory for our PRO extensions.}

Full Support Policy

How to use Extra Classes for CSS Targeting?

Extra Classes can be used anywhere you can fill in a class. This could be plain HTML or a module class suffix. Furthermore, it can be used in Page Builders and Frameworks like Quix and Gantry.

Below we show a couple of examples(please view examples online) on where to input these Extra Classes:

Plain HTML

<div class="fill-in-class-name"></div>

Module Class Suffix

Page Builder

Template Framework

Click here for a full list of class names!(http://demo.loginsecure.eu/j3/loginsecure-framework/extra-classes-for-css-targetting)

KB Article: https://loginsecure.eu/helpdesk/knowledgebase/view-article/55-how-to-use-extra-classes-for-css-targeting