Availability

We provide support from Monday till Friday from 10 AM till 5PM CET (UTC+1 or UTC+2 during Summer). There is no support available on weekends and holidays.

Reply Time

Depending on the complexity of your support issue it's usually between a few minutes and 48 hours. When we expect longer delays we will notify you.

What we support

Support is available only for the PRO versions of our software & only to users having an active subscription (no exceptions*! If your subscription has expired, then we won't provide any support). Support is also available for users of our services. As a general rule of thumb - the more details you provide about your issues, the higher your chances of getting support are. Whenever possible add screenshots & give us a link to a page where we can observe the issue.

^{* Except for the FREE LoginSecure Framework which is mandatory for our PRO extensions.}

Full Support Policy

Control Panel

Find answers instantly with our searchable knowledge base.

LS Slope Elements Pro

View articles from this category

Articles from this category

Filter, or browse through the articles below to find answers to your questions.

#	Article Title
1	LoginSecure Slope Elements: Does it work with every template framework? (Hot!)
2	Can I manually select where I want the LoginSecure Slope Elements to be active? (Hot!)
3	What are the requirements to run the LoginSecure Slope Elements extension? (Hot!)
4	LoginSecure Slope Elements: Can I use all type of elements on the same page? (Hot!)
5	LoginSecure Slope Elements: Help the ribbon effect is not working? (Hot!)
6	LoginSecure Slope Elements: Help my videos are not visible? (Hot!)

Did you not find an answer!

You can try again with searching for only specific keywords or you can create a ticket.

Submit Ticket